Frequently Asked Questions
Everything you need to know about our premium sheepskin products and services.
Are your sheepskin products ethically sourced?
Yes, we pride ourselves on ethical sourcing. All our sheepskins are by-products of the food industry, and we work exclusively with tanneries that follow strict environmental and animal welfare standards.
How do I clean and maintain my sheepskin footwear?
We recommend using a specialized sheepskin cleaner and a soft brush. Avoid machine washing; instead, spot clean with cold water and let them dry naturally away from direct sunlight or heat sources.
What is your shipping policy for domestic and international orders?
We offer free standard shipping on domestic orders over $100. International shipping is available at calculated rates during checkout. Orders are typically processed within 1-2 business days.
Can I return or exchange my items if they don't fit?
Absolutely. We offer a 30-day return and exchange policy. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.
How do I know I am buying genuine sheepskin?
Sheepskin World guarantees 100% genuine Grade-A sheepskin. You can identify it by the leather pelt backing; if the 'wool' is attached to a fabric mesh, it is synthetic. Our products offer natural breathability and moisture-wicking properties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.